![]() I’ve done this a dozen or more times by now and it’s worked every time. So I do the first step through the task manager and then run this script to restart.Īnd, assuming it comes back up, that’s it. My hope was that this batch file would take care of both steps above, but doesn’t seem able to actually stop the service when it’s hung up. When it runs it tries to stop the WIA service and then restart it. I’ve got it pinned to my start menu and set to run as an administrator. The second step is too many clicks for me, so I wrote this little batch file to handle the restarting for me. (It shows running here because I had already restarted it) ![]() Once there you’re looking for the same Windows Image Acquisition service that you just ended. You can also get there through the Administrative Tools. Easiest way to get there is bring up the start menu and start typing Services. But I had to do this for the next step to work. Can’t promise you’ll have the same luck.Īnd, you may be able to skip ending the task. I’ve just ignored it and haven’t had any issues. Once the Device Manager opens find Imaging devices right-click on your scanner hardware and select Update driver. On the search menu of windows type Device Manager and select the first option. Easiest way to get there is press Ctrl-Alt-Delete and pick Task Manager from the menu that comes up.įind the Windows Image Acquisition (WIA) process and select End Process. Specifically, you cant scan with the scanner or printer due to the incompatible Epson scanning software or the problematic scanner and printer related. This fix is very easy, to perform this fix follow the steps. In the services list it showed as paused, which was a little weird. What looks like was happening is that the Windows Image Acquisition (WIA) service was hanging up. Here Driver Booster will notice that your Canon scanner driver is problematic and you will be prompted to update the drivers. Other users must first start EPSON Scanner Monitor in the Applications folder and then press a button to scan. Also make sure you are logged on as the user who installed the scanner software. Then choose to Scan for the missing, outdated, and faulty drivers on your PC. For Windows Me, 98, and 2000 users: In Mac OS X, make sure you did not install the scanner software in Classic mode or run it in Classic mode. And I’d love to link you there, but I forgot to bookmark it.Īnd it’s a pretty easy fix. Download, install and run Driver Booster on Windows 10/11. Then I came across a site that had the fix. Under Actions, select Epson Event Manager to Start this program. Next, in the Properties dialog, click on the Events tab, and Select an event from the drop-down next to it. On the Devices and Printers window, right-click on your Epson printer/scanner and click on Printer Properties. I tried all the fixes that Google found for me. In the search bar, type control printers and hit Enter. If my computer went to sleep or I unplugged the scanner to move my notebook, the next time I plugged it in I’d get the dreaded Cannot Communicate with the Scanner message and would be unable to scan until I restarted my computer. But there’s been one nagging issue and that’s a Cannot Communicate with the Scanner error message. ![]() ![]() You can scan documents from ImageCapture, or you can even directly scan from Apple Preview (Preview-> File -> Import from ).A few months ago I bought an Epson DS-510 scanner to try and keep up with the ever growing mound of paper that you deal with. ImageCapture, as someone in this discussion mentioned, is a very serviceable app that Apple provides as part of the standard system install (no need to download it, as they said). scanner so the two devices can communicate. I'm not sure that will help, and I'm not sure why my earlier plain vanilla attempts did not work, but you might try it. 1 or earlier Windows versions, and we will be unable to provide. Unlike the barebones installers for the drivers, the Epson installer for the combo prompted me through the whole install, including connecting to the scanner and making a test scan. With the e200 connected by USB to my computer and powered on, I did the complete install. I resorted to download the whole utilities and drivers combo installer. But that didn't work I didn't get the Mac Studio to recognize the scanner, though it was plugged in and available during the installs. I don't like ScanSmart from Epson, so I thought I would just download the drivers from the Epson site and then I could use Apple's ImageCapture or Preview to scan. I have a new computer and am just getting around to installing my old Epson e200. I'm running Ventura 13.1 (you can upgrade from System Settings if you're running an earlier version).
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